1. You need to open the progress dialog. To do this, press the key combination Win + r, or go to the menu "Start" - "All Programs" - "Accessories" - "Run" 2. In the window that appears, enter the command cmd 3. You should see a window with a command line, in which you need to enter the commands ping domain.tld or tracert domain.tld , where domain.tld is the name of your domain. 4. After executing the command, copy the result to the clipboard. To do this, right-click on the command line window, select the menu item "Mark" 5. Select the required area and press Enter. 6. After that, the selected area is copied to the clipboard and you can paste it with the Ctrl + v button into your written request to the technical support service through the control panel
